Account Manager

 

Account Manager

About Dronegenuity

Dronegenuity is a leading U.S. based provider of commercial drone services to businesses in a wide variety of industries including construction, real estate, and media/entertainment.  Services include aerial photography, video production, land surveys, and aerial inspections.  Our fast-growing startup operates a drone pilot network of thousands of independent, licensed drone operators across 50 states and more than 35 countries & territories.  The company was launched in 2016 and seeks an energetic and enthusiastic Account Manager to assist with current and future growth objectives.  

Summary

As an Account Manager, you’ll play an important role on our small and growing team and be a part of a fascinating and dynamic industry.  You will be responsible for creating and cultivating relationships between Dronegenuity and the customer by telephone, digitally, or a combination of methods and seeing sales and projects through to completion, while providing a positive, best-in-class, customer experience.

Essential Job Duties and Responsibilities:

  • Develop and maintain a thorough knowledge of the commercial drone industry and Dronegenuity services
  • Quickly respond to inbound leads and phone calls
  • Meet or exceed the new business sales goals
  • Prepare proposals, quotes, contracts, or presentations for potential customers
  • Recommend services to customers based on their stated requirements
  • Successfully negotiate agreements with customers. Includes answering customer questions and concerns
  • Actively manage projects and pipeline using Salesforce. Update all information, lead status, and communication notes on a regular and ongoing basis
  • Identify & assign contractors to match customer requirements
  • Act as a liason between our customers, drone pilots, and independent contractors
  • Assist with operations as needed throughout projects
  • Other duties

You are a great fit if you have:

  • An entrepreneurial attitude & ability to deal with ambiguity
  • Ability to independently solve problems, find answers to questions & make decisions
  • Excellent written & verbal communication skills
  • Efficient time management skills
  • Strong critical thinking ability and a love of learning
  • Natural pride in meeting & exceeding quality standards for services, and impressing customers
  • A friendly demeanor and can present and communicate in a professional manner
  • Self-motivation and can work independently to meet or exceed goals
  • The ability to work both remotely and in a small office environment
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